All Frequently Asked Questions

Welcome to our FAQ section, your essential guide to all questions related to property management. Here, we address your most frequent queries, providing clear and precise answers for effective and serene property management.

What services do you offer?

We offer a comprehensive range of services, from tenant search to managing repairs, rent collection, and administrative management. Our goal is to provide you with a hassle-free experience.

How do you select tenants?

We have a rigorous screening process that includes background checks, references, and creditworthiness to ensure that we find reliable tenants for your property.

How do you manage repairs and maintenance?

We have a network of qualified professionals to carry out repairs quickly and efficiently. We consult with you before undertaking any significant expenses.

How do you ensure rent collection?

We use automated systems for rent collection and ensure that payments are made on time. In case of delays, we have procedures in place to resolve the situation promptly.

What is your experience in property management?

We have several years of experience in property management and a solid reputation in the market. Our clients are our best reference.

How can I track the management of my property?

We offer an online portal where you can track all activities related to your property, including rent payments, expenses, and maintenance reports.

What is the duration of the management contract?

Our contract has a term of 12 months and is tacitly renewable. You may terminate it at each anniversary date, provided that you give notice at least three months before the contract's expiration date.

How do you handle conflicts with tenants?

We have a dedicated conflict resolution team that works proactively to amicably resolve issues. If necessary, we can also take legal action.

What is your availability in case of emergency?

We are available 7/7 for emergencies, ensuring a rapid response to protect your investment. We also have a 24/7 emergency technical intervention service.

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